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Shop CATEGORIES ASSESSMENT TOOLS EDUCATION CREATIVITY PRESENTATIONS TRAINING / FACILITATION TOP SELLERS VISUAL SOLUTIONS Subscribe to our THOUGHTCATCHER Newsletter          We accept: Shopping conditions Online Shopping Conditions Customer Service Hours The CTT Group online customer service hours are between 9am and 5pm (AEST), Monday to Friday. We can be contacted by telephone on1800 029 797. Ordering and Delivery The CTT Group uses Australia Post to deliver orders. Orders are fulfilled within 7 days of the date the order is processed (payment taken). It may take up to 2 working days for an order to be processed from the time of placement. Deliveries to WA, NT and TAS may take longer if there are unexpected stock or delivery issues. Bowral Boxers online orders are dispatched Monday to Friday only, excluding public holidays. Bowral Boxers always attempts to deliver to customers within the stated delivery time frame but cannot take responsibility for circumstances beyond their control that hinder or delay the order. Delivery Terms The CTT Group is not responsible for the item delivery. The CTT Group uses Australia Post. Whilst every care is taken to ensure accurate and safe delivery, we cannot guarantee unforeseen circumstances, such as theft or damage or a parcel not arriving at a certain time or place. All care is taken to ensure that pricing is current and accurate at time of upload, however we take no responsibility for typographical errors. Any incorrect pricing will be immediately corrected upon notification to The CTT Group. Online Payment Methods The CTT Group accepts payment by credit card as well as money orders or cheques. Refunds and Returns The CTT Group does not accept responsibility for an item once it has left our premises, however, if an item arrives excessively damaged or a product is faulty, The CTT Group will assess the situation for replacement based on a case by case basis.
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